Events and Reporting

Data and Reporting

Event Notifications

ItemDescription
EventsEach time a Wallet is created or updated or a transaction takes place, an event is generated which can be delivered to data warehouse or CRM for reporting purposes or to trigger further action (e.g. an email or push notification to be generated).

Dashboard Reporting

ItemDescription
Orders ReportOrders created for a period
Order ItemsItems on an order. Note: 1 Order ID can have Item IDs.
Programmes EventsStored Value transactions for a period (Limited to 3 months)
Programme AccountsStored Value transaction history of a single account/token (Limited to 3 months)
Programme Account StatusCurrent balance and status of all stored value accounts (Download only)
Liability by ProgrammeOutstanding liability by programme calculated from all values against each event type (Download only)
Programme Liability by Time PeriodOutstanding liability by time period calculated from all values against each event type (Download only)
Report QueueExported reports over 100 rows will be sent to the report queue.

Eagle Eye Analytics

ItemDescription
Stored Value - DashboardDesigned to give summary data on key transaction milestones, for a Marketeer/Financial Controller to quickly update a slide deck or the SLT in a meeting.
Stored Value - ReportDesigned to give granular data on stored value transaction / event changes and at a deep level to ‘Stored Value - Dashboard’ The User can export this to .csv and import into their own tools, or follow the breadcrumbs directly.
Stored Value - Liability by Time PeriodSummary transcation-type data on Stored Value accounts over time. This allows a retailer to have a birds-eye view of liability.

Scheduled Reports

These can be enabled on a case-by-case basis

ItemDescription
Programme DetailExport of each Programme (Stored Value) including the number and value of transactions year on year.
Programme ReconciliationShows the full life cycle of a Stored Value account. A Stored Value account is a data entity that contains the balances and other data relating to each gift card, voucher or prepaid account. The report tracks all transactions from creation through to balance clearance, cancellation, or account expiry. It also provides a breakdown of all balance changes and related transactions. The report uses key data parameters to allow for efficient reconciliation against other reports.