Customer Care
Customer Care
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Item | Description |
|---|---|
Search Options | Search options within Customer Care include:
|
Wallet and Consumer Management
| Item | Description |
|---|---|
| Manage Wallets | View, Create, Update (inc Update State) Merge & Delete Wallet from within the customer care module. |
| Manage Identities | View, Create, Update, Move & Delete Identities. |
| Manage Coupons | Search, View, Create, Cancel coupons and view all associated transactions. It is also possible to move a non-wallet coupon into a Wallet. |
| Manage Wallet Consumer | Create, View and edit consumer details. Granular control on individual data points that can be masked and surfaced in the appropriate Roles and Permissions for PII governance. |
| Manage Wallet Transactions | Search and view wallet transactions, associated basket data and related accounts. |
Updated about 4 hours ago