Key Capabilities

Item	Description
Plan Management	The ability to create and manage Subscription rules in the Dashboard including renewal and expiry information.
Entitlement Management	The ability to assign entitlements to the Subscription Plan. Entitlements are automatically targeted to the customer’s wallet when they are enrolled in a Subscription.
Customer Care	A simple dashboard to manage customer-related queries, facilitating goodwill where required.
Reporting	Provides full traceability of plan and entitlement performance with real-time reporting to help you optimise your plan for success.

Types of Subscriptions

The types of subscription plans that can be implemented include:

Access to added value services (e.g. free delivery, click & collect)
Accelerated loyalty points earned for subscribers (category/brand/SKU specific if required)
Access to subscriber-only content and promotions
Access to ‘unlimited’ products (e.g. coffee subscription)
Access to exclusive customer service support
Free gifts
Financial services benefits (e.g. split payments)

We offer 3 types of subscription models:

Item	Description
Basic Offering	Simply having a coupon which is regularly reissued into a wallet once it is used or expires using our APIs or is a multi-use coupon.
Plans and Subscriptions	A more complex model where multiple coupons are offered as part of a subscription and these coupons linked via a parent account and can be managed via a single configuration at plan level.
Chargebee Integration	When customers sign up for retail subscription services our integration services with Chargebee (who is a subscription payment service) means we can offer a full end-to-end journey for both Stored Value and promotion-based subscription offerings. The service creates stored value or coupons in a wallet, it does not use our full plan/subscription account functionality.

Item

Description

Basic Offering

Simply having a coupon which is regularly reissued into a wallet once it is used or expires using our APIs or is a multi-use coupon.

Plans and Subscriptions

A more complex model where multiple coupons are offered as part of a subscription and these coupons linked via a parent account and can be managed via a single configuration at plan level.

Chargebee Integration

When customers sign up for retail subscription services our integration services with Chargebee (who is a subscription payment service) means we can offer a full end-to-end journey for both Stored Value and promotion-based subscription offerings.

The service creates stored value or coupons in a wallet, it does not use our full plan/subscription account functionality.