Customer Wallet for Promotions

Wallet

Item

Description

Digital Wallet

Eagle Eye Air Wallet functionality enabling a single view of the customer across every touchpoint and across the Eagle Eye Air platform for all associated promotions/ rewards.

Wallet Configuration

Wallet usage and logic can be configured to suit organisation structure. Many elements such as Wallet, Identity, Consumer and Account types can be configured to suit the required use case.

Wallet Consumer

A Wallet Consumer holds information about the person or organisation who owns the Wallet.

Wallet Identities

Wallet Identities are a means of finding and accessing a wallet. Think of them as a key to open a Wallet. An identity could be:

  • Mobile Phone Number
  • Internal Customer ID
  • Email Address
  • Any unique value that can be associated to the owner of the Wallet

Wallet Transactions

Wallet transactions hold details about a transaction that has occurred against a Wallet. This can include promotions redeemed, discount awarded etc. alongside basket data associated to the transaction.

Accounts

Accounts are instances of promotion that can be redeemed by a consumer. They contain data around that promotion’s validity along with associated value/ balances.