Overview

A core concept of the AIR platform is ‘accounts’. An account is a unique object assigned to a customer that represents a form of value. They contain data for a coupon, voucher, stamp card, points scheme, subscription, or continuity promotion. Including balances and transaction history. Each account created in AIR holds details for all events associated with it, e.g., resend, re-issue, redeem etc

At a high level, Accounts fall into three main categories:

Coupons – allowing a customer to be rewarded through discounts, additional points earning or free items,
Stored Value – a balance of currency that can be used as a tender during a transaction, enabling in-app cash,
digital and plastic gift cards
Loyalty – accounts that allow for a customer’s loyalty to be tracked and rewarded, typically through points
accounts and stamp cards.

Within each of these 3 categories are a number of different Account Types detailed below.

Account Type	Category	Description
e-Coupon	Coupon	An account that allows a discount to be applied to a basket, additional points to be earned in a transaction, etc.
Continuity	Coupon	An account that allows the qualification of a reward over multiple transactions.
Stamp	Coupon	A visit-based loyalty account allows stamp accumulation over several transactions.
Points	Loyalty	An account that allows points to be earned and spent by a customer with the balance maintained within the account.
Debit	Stored Value	An account that can be used to hold a virtual balance of cash to be used as tender. This type of account is typically used for an in-app currency that can be topped up automatically or manually.
Plastic	Stored Value	This account type is an electronic representation of a traditional physical plastic gift card, with its balance stored in AIR.
Voucher	Stored Value	An account is an e-voucher that can be placed into a Wallet or delivered to a recipient by SMS or Email and used in a similar way to a traditional plastic gift card.

Loyalty and Stored Value accounts include balance details that show the value of those accounts, either as a monetary value or a point or stamp balance available to the Customer. This information is returned by the POS-Connect API to be used in a transaction.

Each individual account has a transaction history that is recorded against that account as an audit of events.